Pour le 10e anniversaire de la parution de 'Objectif zéro sale con' (bestseller mondial qui lui a valu 8000 retours de lecteurs, publié en français chez Vuibert en 2007, 35 000 ex vendus), Robert Sutton revient avec un ouvrage à la fois très documenté et non dénué d'humour, qui propose aux lecteurs les stratégies concrètes les plus efficaces à mobiliser pour détecter les individus 'nuisibles' dans le monde du travail, les éviter ou apprendre à riposter... L'ouvrage est illustré de nombreux exemples concrets ainsi que de conseils reposant sur des recherches scientifiques récentes.
R. Sutton est également auteur de 'Petit chef ou vrai patron', oct. 2010, 3741 ex vendus.
In his long-awaited follow-up to The No Asshole Rule, Robert Sutton reveals the actions of the best bosses and contrasts these with the mistakes of the worst, so that you can learn to become the great boss most people dream of having.
The stark differences between what superb and lousy bosses do is backed up by piles of research, and Good Boss, Bad Boss blends this with true stories to contrast the best and worst moves bosses make when taking charge, making decisions and turning talk into action.
If you are serious about becoming a skilled and compassionate boss, Good Boss, Bad Boss is the essential guide.
Comment savoir si votre chef, votre supérieur hiérarchique, celui que vous côtoyez au quotidien, est un connard occasionnel ou patenté ? Comment circonscrire sa capacité de nuisance ? Et - si c'est vous qui êtes amené à gérer une équipe - comment devenir un bon patron, mettant votre succès personnel au service du bien-être des subordonnés et de l'organisation ? Petit chef ou vrai patron ? n'est pas un manuel de management aride : on y découvre qu'un bon chef est têtu mais pas trop, décidé mais capable de tenir sa colère sous contrôle, sachant la tempérer d'empathie. Il sait quand il faut remercier ou s'excuser, mais aussi quand mettre « les mains dans le cambouis ».Sans prétendre fournir de recette infaillible, Sutton nous montre ce qu'est un vrai patron et comment le devenir, en s'inspirant des meilleurs et en apprenant des erreurs des pires.
@20@Amazon Best Books of the Year list, Business @1@ Investing @16@ Inc.com 10 Best Business Books of 2014@16@Financial Times - The Pick of 2014's Management Books@16@ The Globe @1@ Mail@12@s list of 5 Best Business Books in 2014@16@ Library Journal@12@s list of 5 Best Business Books in 2014@16@@21@@16@In @18@Scaling Up Excellence@19@, bestselling author Robert Sutton and Stanford colleague Huggy Rao tackle a challenge that determines every organization@12@s success: scaling up farther, faster, and more effectively as a program or an organization creates a larger footprint.@95@#160; Sutton and Rao have devoted much of the last decade to uncovering what it takes to build and uncover pockets of exemplary performance, @95@#160;to help spread them, and to keep recharging organizations with ever better work practices. @95@#160;Drawing on inside accounts and case studies and academic research from a wealth of industries @15@ including start-ups, pharmaceuticals, airlines, retail, financial services, high-tech, education, non-profits, government, and healthcare -- Sutton and Rao identify the key scaling challenges that confront every organization.@95@#160; They tackle the difficult trade-offs that organizations must make between @95@ldquo;Buddhism@95@rdquo; versus @95@ldquo;Catholicism@95@rdquo; -- whether to encourage individualized approaches tailored to local needs or to replicate the same practices and customs as an organization or program expands.@95@#160; They reveal how the best leaders and teams develop, spread, and instill the right mindsets in their people -- rather than ruining or watering down the very things that have fueled successful growth in the past.@95@#160; They unpack the principles that help to cascade excellence throughout an organization, as well as show how to eliminate destructive beliefs and behaviors that will hold them back.@95@#160;@16@@16@@18@@95@#160;Scaling Up Excellence@19@ is the first major business book devoted to this universal and vexing challenge.@95@#160; It @95@#160;is destined to become the standard bearer in the field.@16@@16@@16@@18@From the Hardcover edition.@19@
Scaling up excellence is the key to creating a great organisation. It's how a small enterprise expands without losing focus. It's how a brilliant new idea or plan developed by the few goes on to be adopted by the many. And, in hard times and tough situations, it's how pockets of smart new thinking overcome cultures of indifference or negativity. An organisation that doesn't know how to scale up what is best within it won't achieve long-term success.
Bestselling author Robert Sutton and his Stanford colleague Huggy Rao have devoted nearly a decade to uncovering what it takes to create and spread outstanding performance, and in Scaling Up Excellence they share the fruits of their research. Drawing on case studies that range from Silicon Valley enterprises to non-profit organisations, they provide crucial insights into corporate cultures, both good and bad, and offer a road map for establishing and stimulating excellence. In the process, they show how to use 'premortems' when making big decisions about change. They reveal why seven is so often the magic number when it comes to team size. They examine successful and unsuccessful quests for improvement - in hospitals, schools and elsewhere. And they discuss when a single corporate mindset is best ('Catholicism') and when local variation is preferable ('Buddhism'). Scaling Up Excellence is the first management book devoted to what is - or should be - a core priority for every organisation. As such it is destined to become the standard bearer.
From the international bestselling expert on dealing with assholes'With cutting-edge research and real-life examples that are thought-provoking and often hilarious, thisis an indispensable resource'
Gretchen Rubin, author of The Happiness Project
'At last someone has provided clear steps for rejecting, deflecting, and deflating the jerks who blight our lives. Better still, that someone is the great Bob Sutton, which ensures that the information is useful, evidence-based, and fun to read'
Robert Cialdini, author of Influence and Pre-Suasion'If only Bob Sutton's book had been available to help me deal with the full complement of 1st-class assholes I've encountered in my 50-year professional life. No names shall be mentioned'
Tom Peters, co-author of In Search of ExcellenceBeing around assholes, whether at work or elsewhere, can damage performance and affect wellbeing: having one asshole in a team has been shown to reduce performance by 30 to 40%. And social media has only given rise to further incivility -- 40% of people have experienced harassment online.In The Asshole Survival Guide, Stanford professor Robert Sutton offers practical advice on identifying and tackling any kind of asshole -- based on research into groups from uncivil civil servants to French bus drivers, and 8,000 emails that he has received on asshole behaviour.
With expertise and humour, he provides a cogent and methodical game-plan. First, he sets out the asshole audit, to find out what kind of asshole needs dealing with, and asshole detection strategies. Then he reveals field-tested, sometimes surprising techniques, from asshole avoidance and asshole taxes to mind-tricks and the art of love bombing. Finally, he explains the dangers of asshole blindness -- when the problem might be yours truly.Readers will learn how to handle assholes - in the workplace and beyond - once and for all!